Fix the House During the Build Not After

Why Professionals Suggest Leaving Repairs for Warranty — And Why Buyers Should Be Cautious


Professional RoleWhy They Suggest Warranty After ClosingHow It Benefits ThemHow It Impacts the Buyer
RealtorsEncourage closing to avoid delays caused by repairsCommission is paid at closing; deal risk is eliminatedBuyer loses leverage; Realtor is no longer involved in warranty issues
Builder Sales TeamsPush to meet monthly or quarterly sales targetsBonuses and performance metrics tied to closed homesRepairs become lower priority once the sale is complete
Sales AssociatesMinimize repair concerns to keep the deal movingFaster closings improve sales numbers and incentivesBuyer must manage warranty claims instead of receiving completed work
Construction Managers / SuperintendentsShift unresolved items to warranty to stay on scheduleMeet build timelines, protect bonuses, reduce workloadRepairs move to slower warranty system with less urgency
Construction Managers (Workload Reality)Avoid calling subcontractors back and re-inspectingLess follow-up, fewer site visits, quicker turnoverBuyer may experience repeated delays and incomplete repairs
Warranty DepartmentsHandle issues after closing rather than beforeCentralized scheduling and controlled costsLong wait times and limited repair scope are common

Before Closing vs After Closing Comparison

StageBuilder MotivationRepair SpeedBuyer Leverage
Before ClosingMust complete repairs to get paidFaster and more urgentStrong
After Closing (Warranty)Repairs are service requestsSlower and often delayedWeak

Buyer Takeaway

Key FactWhat It Means for You
Warranty is not completionKnown issues should be fixed before closing
Closing removes leverageBuilders are no longer pressured to act quickly
Promises are not guaranteesVerbal assurances do not enforce timelines
Inspections still matterNew construction can still have defects

Bottom Line

Best PracticeWhy It Protects You
Fix repairs before closingKeeps leverage with the buyer
Use a written punch listCreates accountability
Get a professional inspectionIdentifies issues early
Avoid “we’ll fix it later”Prevents post-closing frustration